Led multiple Agile teams in Salesforce Marketing Cloud, CRM, and automation projects, ensuring timely and high-quality deliverables.

Improved team collaboration and transparency, reducing project roadblocks and increasing efficiency.

Streamlined sprint retrospectives and workflow adjustments, driving continuous process improvements.

Facilitating Interdepartmental Communication – Act as the bridge between technical and non-technical teams, ensuring alignment between development, marketing, sales, and customer service.

Stakeholder Alignment & Engagement – Work closely with C-suite executives, product owners, and business analysts to ensure projects meet strategic goals.

Workflow Integration & Efficiency – Identify bottlenecks and implement cross-functional process improvements to enhance collaboration.

Meeting Facilitation & Progress Tracking – Lead status updates, retrospectives, and strategic planning sessions to ensure transparency and accountability.

Sprint Planning & Backlog Management – Organize and prioritize tasks to keep teams aligned with project objectives.

Daily Stand-Ups & Progress Tracking – Facilitate meetings to remove roadblocks and ensure smooth workflow execution.

Cross-Team Collaboration – Bridge communication between development, marketing, and leadership teams to align goals.

Process Optimization – Identify inefficiencies, implement Agile best practices, and drive continuous improvement.

Issue Resolution & Risk Mitigation – Proactively address challenges to keep projects moving forward.

Tool & Workflow Management – Utilize Trello, Jira, and Slack to track progress, manage tasks, and enhance team productivity.