The HappyLauncher Tool is a custom-built boutique integration application designed to seamlessly connect selling platforms via API for our B2B customer base. This powerful automation tool pulls orders for production and pushes tracking data back to platforms, ensuring a smooth, efficient order fulfillment process.

Developed from the ground up over 18 months in collaboration with the development team, I played a key role in designing, testing, and optimizing the tool to streamline operations, reduce manual workload, and improve accuracy. By integrating automation at every stage, HappyLauncher enhances efficiency, accelerates order processing, and ensures a seamless experience for our customers, making it an essential component of our production ecosystem.

Project Ownership & Development Collaboration

• Primary Stakeholder – Provided user stories and key requirements to developers, ensuring alignment with business needs.
• Requirements Gathering & System Analysis – Identified integration needs, defined target users and specific functionality, and analyzed existing systems for seamless integration.
• Wireframing & Prototyping – Worked directly with the development team to create wireframes and mockups, visualizing workflows and refining functionality.

Testing & Deployment

• Comprehensive Testing – Led integration testing, functionality testing, user acceptance testing (UAT), stress testing, and bug reporting to ensure a smooth rollout.
• Deployment Management – Oversaw the production deployment, monitored system health, and ensured seamless data exchange between systems.
• Post-Launch Monitoring – Continuously tracks application performance, reports bugs, and provides ongoing updates for optimization.

Communication & Process Management

• Cross-Team Collaboration – Acted as a bridge between developers and end users, gathering feedback through one-on-one testing and daily stand-up meetings.
• Agile Workflow Management – Set up and maintained Trello boards, Slack channels, and bug tracking systems to streamline development, issue resolution, and functional change requests.
• Documentation & Compliance – Created and maintained clear documentation for system architecture, integration points, user guides, and training materials to ensure long-term usability and security compliance.

The development of the HappyLauncher Tool was a six-figure investment, a necessary step to remain competitive in the evolving Print-on-Demand (POD) industry. By automating key processes and integrating selling platforms through API calls, the tool has significantly improved efficiency, reduced manual labor, and enhanced order accuracy—positioning the company as a leader in seamless fulfillment.

Increased Order Capacity – With automation handling bulk order processing, the company can scale operations without significantly increasing labor costs.

Revenue Growth & Customer Retention – Faster processing times and improved accuracy enhance customer trust, leading to stronger B2B partnerships and repeat orders.

Reduced Operational Costs – By streamlining workflows and improving system integrations, the company lowers overhead costs associated with manual intervention and order errors.

Future-Proofing & Competitive Edge – The tool establishes a scalable framework that can adapt to new integrations and keep the company ahead in the POD market.

Labor & Time Savings – Automation has reduced manual order entry and tracking updates, saving hundreds of labor hours per month and allowing staff to focus on higher-value tasks.

Faster Order Processing – Drastically reduces fulfillment time, enabling faster turnaround and improved customer satisfaction, leading to higher repeat business and customer retention.

Error Reduction – Minimizes human error in order fulfillment, tracking updates, and data entry, reducing costly mistakes and refunds.

While the initial investment was significant, HappyLauncher has delivered measurable cost savings, improved operational efficiency, and positioned the company for sustained revenue growth. By leveraging automation, the company has not only recouped its investment but also unlocked long-term profitability and competitive dominance in the Print-on-Demand space.