I designed, developed, and maintained a comprehensive training program tailored for a tiered B2B customer base, ensuring business owners had the knowledge and tools needed to succeed. Through a combination of strategic education, brand promotion, and high-engagement initiatives, I helped drive customer acquisition, retention, and long-term growth.

Created and managed a structured training program to support B2B owners at various experience levels.

Developed engaging content and resources to educate users on best practices, strategies, and industry trends.

Established clear onboarding procedures to ensure seamless user adoption and engagement.

Led weekly training sessions to keep users engaged, motivated, and confident in using the platform.

Maintained user database security, accuracy, and compliance, ensuring a seamless and secure experience.

Promoted the brand through interactive learning experiences that encouraged long-term customer loyalty.

Developed and executed sales strategies to maximize customer acquisition and retention.

Hosted large-scale webinars with 1,000+ attendees, driving brand awareness and revenue growth.

Worked with global sales and marketing teams to ensure brand consistency and streamlined messaging across all contact points.